Privacy Policy

Reakto ("we") runs a daily TRON Energy service. This policy explains what data we use to run it, and nothing else.

We collect the minimum needed to operate:

• Account data: name, e-mail address and a password hash.
• Wallet data: the public TRON addresses you register and the labels you give them. These are public blockchain identifiers, never private keys.
• On-chain activity: deposits to your deposit address and delegations to your wallets. This is public blockchain data; we index it to bill and reconcile the service.
• Technical logs: IP address, timestamps and actions in the dashboard, kept for security and audit.

We do not collect government IDs, card data or private keys. Using the service does not require KYC. We may ask for more information where the law obliges us to.

• Running the service: delegating Energy, crediting deposits, billing your balance.
• Security: sign-in, rate limiting, fraud and abuse prevention, audit trails.
• Messages to you: service notices, balance alerts and reports, by e-mail.

We do not sell your data and we do not use it for advertising.

We share data only with the providers we need to run the service (hosting, e-mail delivery, blockchain APIs), under their confidentiality terms, and with authorities when a valid legal demand requires it. Addresses, transaction hashes and delegations are public on the TRON network by nature.

Only essential cookies: your session and your language. No tracking or advertising cookies.

Account and billing records are kept while your account exists, and afterwards for as long as the accounting and tax laws that apply to us require. Technical logs are kept for up to 12 months. You can ask us to delete your account; records we must keep by law are deleted when that period ends.

You can see and update your account data in the dashboard and export your reports. You can ask for a copy of your personal data, or for its deletion, by writing to us. We answer within five business days.

Privacy questions and requests: support@reak.to.